Fall 2025 Courses
Customer Service Mgmt
Online Course | Course code: BU225-V1 | CRN: 40110 | Credits: 3 | Seats: 5 / 28
This course runs from September 02, 2025 to December 19, 2025
Customer relations techniques and principles in the professional business environment will be studied. Current approaches to appropriate customer and product service will be reviewed. Service principles in sales, and customer service skills will be stressed. NOTE: Offered fall semesters only.
Use this link to lookup course materials: Official Herkimer County Community College Textbooks
Instructor: Paul Howe
Note: prospective students can email the course instructor: Paul Howe