Spring 2025
Customer Service Mgmt
Course code: BU225-01 | CRN: 20364 | Credits: 3 | Seats: 16 / 20
This course runs from January 23, 2025 to May 13, 2025 on MWF from 10:10 am to 11:05 am
Customer relations techniques and principles in the professional business environment will be studied. Current approaches to appropriate customer and product service will be reviewed. Service principles in sales, and customer service skills will be stressed. NOTE: Offered fall semesters only.
Use this link to lookup course materials: Official Herkimer County Community College Textbooks
Instructor: Steven Boucher